Privacy Policy

Privacy Policy

At Beech Clinic privacy and compliance with current General Data Protection Regulations (GDPR) and the Data Protection Act (2018) is of the upmost importance to us.

Please be aware that this page maybe subject to change over time to comply with legislature.

We are committed to ensuring that your information is secure. In order, to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

We would encourage you to read our privacy policy which sets out how we use and protect any information that you give while using our website.

How is information managed?

For this Privacy Policy, Dr Simon Pestell is the nominated ‘data controller’ in respect to the personal data of website visitors.

Being a data controller means that we can be accountable for how we process any personal data that we have collected. This will always be compliant with GDPR guidelines as well as the Data Protection Act 2018. If you have any questions please contact us via Dr Simon Pestell at info@psychologicaltherapyassociates.co.uk

What information do we collect?

No personal information about you is collected by us while you are browsing our website (please see section on cookies). We will, however, collect information that you provide to us should you choose to contact us via email or by a form on our website (see section on personal data).

What we do with the information we gather?

We will use the information that you provide to contact you regarding your enquiry only. We will not sell your information to a third party, but occasionally we may be required to disclose your personal information to trusted third parties where required by law or when necessary to provide a service to you.

If you disclose information that leads us to believe someone is at risk of serious harm, particularly if it involves a child, we may be required to break confidentiality in order to protect those at risk.

We do not operate a marketing strategy and therefore have no reason to contact you without prior consent. The information we collect will depend on the reason you are contacting us

What about Cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We may only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What about links we have on the website to external sites?

Our website may contain links to other external websites of interest. We have no control over the content provided by these websites and as such cannot be responsible for your protection and privacy whilst you are visiting any external websites. As these sites are not governed by our privacy policy it is advisable to review their privacy policy.

Dealing with your Personal data

What is personal data?

Personal Data is any information you provide about yourself that allows you to be identified, contacted or located, such as:

  • your name
  • date of birth
  • address
  • phone number
  • email address.

Please see a full explanation on the ICO website

What personal data does The Beech Clinic collect?

When you visit our website, we collect only basic details which allow us to view statistical data about visitors to the site. None of your personal data is collected without your consent. Also, if you choose to send us an enquiry using our website we will collect certain personal information from you including your name, address, email address and telephone number.

Is there a legal basis are we collecting your personal data?

In accordance with GDPR guidelines we collect personal data under the heading of “contract” “legitimate interest” as the legal basis for collecting, storing and processing your personal data for example when:

  • You make an appointment with The Beech Clinic
  • You contact us using our any of the emails on our website

We use your ‘consent’ as the legal basis for collecting, storing and processing your personal data. This happens only if you have agreed to us contacting you. Please be assured you may withdraw your consent at any time.

How does the Beech Clinic use the personal data collected?

When you contact us we safely store your personal information. Then we may contact you about your enquiry and, also to keep records of our business relationship. Our website does not sell, trade, provide or rent personal information to third parties.

Where is the personal data stored, who has access, and how safe is it?

All personal data collected by our website is stored in a safe, secure, password protected system. Only a small number of authorised users have access to this data.

How long do we store your personal data?

If you have made a booking or enquiry with us, we store your personal information for a minimum of 7 years. This is because HMRC and other government bodies require us to keep data records for this length of time. If you have requested information from us using our website or by phone we will store your personal data for a minimum of 1 year, and we will only contact you further with more contact if you have given us permission.

How can you access, review and amend your personal data which Beech Clinic have collected?

You are free to review and amend any personal data we hold about you at any time. To review or update your personal data please contact us by emailing us at Dr Simon Pestell at info@psychologicaltherapyassociates.co.uk

How can you delete your Personal data which The Beech Clinic have collected?

You have the right to request that any personal data we have collected about you is deleted. If you wish to delete any of your personal data which we hold on record we will do everything in our power, where legally allowed, to complete your request. Please contact us by emailing Dr Simon Pestell at info@psychologicaltherapyassociates.co.uk

NOTE: We may not be able to delete all your personal data from our records if you have made a purchase from us within the past 7 years. Also, please be aware it may be impossible to delete a record without retaining some residual information.

How to contact us

If you have any questions, comments or requests please email Dr Simon Pestell, Clincial Psychologist at info@psychologicaltherapyassociates.co.uk

Write to: Dr Simon Pestell, 16 Vernon Drive, Whitley Bay, Tyne and Wear NE25 8JN

Or phone: 0747 118 1414

Third-party Websites

We have included third party links on this site for your use, information and reference. We are not responsible for the privacy policies on these websites. Please be aware that the privacy policies of these sites may differ from our own.

Twitter privacy policy
Facebook privacy policy
Google privacy policy

Privacy Statement Changes

Please understand that the contents of this privacy policy may be altered at any time, at our discretion. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Last updated 17/01/20